West Berkshire Council

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This vacancy has now closed and is listed for reference only.

Local Taxation Officer

Vacancy Summary
Employer:
West Berkshire Council
Salary:
£18,870 - £21,074 per annum (Grade E)
Location:
Council Offices, Market Street, Newbury
Contract:
Permanent
Working Pattern:
Full Time
Hours:
37 hours per week.
DBS Check:
No
Closing Date:
10/12/2018 at 23:59 PM
Reference:
V3557
Vacancy Description

We are looking for a Local Taxation Officer to assist in the collection and recovery of Council Tax and Business Rates.

The duties will relate to all aspects of the management of customer accounts. You will be required to deal with enquiries by correspondence, on the telephone and face to face, both on Council premises and at other locations. 

On occasions you will be required to deal with customers in challenging circumstances and therefore good customer service skills are essential. 

 You must be a team player with a flexible approach, possess good keyboard skills, and be methodical, numerate, and accurate.

Experience of using the Northgate Revenues systems would be an advantage but full training will be provided.

On gaining experience in this role there is the potential to study for a IRRV (Institute of Revenues Rating and Valuation) Qualification.

West Berkshire Council offer excellent employment benefits such as flexible working, access to a wide range of relevant training, local government pension scheme, family friendly policies, a range of local discounts and much more. You will also be entitled to a generous annual leave entitlement of 26 days per annum rising to a maximum of 34 days, depending on how long you’ve worked for us and the grade of your job.

This role has been identified as public facing in accordance with Part 7 of the Immigration Act 2017; the requirement to fulfil all spoken aspects of the role with confidence in English applies.

Interviews will take place in the New Year.

Please contact Jane Knight on 01635 519146 for an informal discussion about this role.



Equal Opportunities
The Council supports Equal Opportunity of employment, and positively encourages applications from people who fall within any of the nine protected characteristics under the Equality Act 2010.
How to apply

Please complete an online application form.

This privacy notice applies to job applicants applying for vacancies with West Berkshire Council https://www.westberks.gov.uk/pnapplications

Further information on this vacancy